All information described below affects all Gift Cards issued by Torrenigma Escape Room as of January 1, 2022:
Normally virtual cards are prepared and shipped within a period of between 8 and 24 hours from the time the card is purchased. On certain dates of high demand, it could take up to 48 hours; If you need to receive it urgently, do not hesitate to contact us to let us know that you need it as soon as possible and we will endeavor to have it ready as quickly as possible. As it is a card that we completely personalize a la carte, we ask for patience and understanding during the preparation and shipping time.
Cards of this type (virtual) are made in high resolution, allowing buyers to print them so they can use them as a physical gift. For a good result, in these cases we recommend using good weight paper (or fine cardboard) and full color printers, using the best quality settings that this allows.
In the case of physical cards: you can keep it as a souvenir, although once it is used, the serial number is invalidated. In other words: each Gift Card logically has a single use.
Physical cards may be subject to stock availability, although stock is usually available for all adventures. If there is no physical Gift Card available, we will contact you to propose a virtual version of it as an alternative.
Torrenigma Escape Room cannot be held responsible for delays in the delivery of cards sent by express courier for reasons beyond our company’s control, and attributable to said third parties.
If you have any additional questions about our terms and conditions of use, do not hesitate to contact us, through the usual communication channels of Torrenigma Escape Room, through our contact section. We will love to inform you with whatever you need!
Delivering a discount coupon from Telepizza Vélez-Málaga or Telepizza Torre del Mar, we will deduct FIVE euros (VAT included) from the final price when paying for an escape game at Torrenigma Escape Room.
Our project to incorporate digital marketing strategies into the activity of Torrenigma Escape Room in the town of Torre del Mar, which aims to contribute to digital modernization and improve the competitiveness of Andalusian self-employed workers, has received aid from the European Union and the Andalusian Government under the Andalusian FEDER Operational Program 2014-2020.
Torrenigma Escape Room.
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